PERSOL SINGAPORE PTE. LTD. Hiring! Full Time Logistic Customer Service (E-Commerce) in , Earn up to SGD 4,000 - Ricebowl

Our Client:

Our client is a global technology company operating a large‑scale digital platform used by millions of users worldwide. The organisation develops and manages high‑impact consumer and enterprise‑level digital products, supported by advanced data, automation, and content delivery capabilities.

Job Details:

Contract Duration: 12 Months
Location: Raffles Place
Working Hours: Monday – Friday, 10:00 AM – 7:00 PM

Job Descriptions:

• Manage and resolve logistics-related complaint tickets within the internal ticketing system

• Ensure timely and accurate closure of compensation-related cases

• Identify opportunities to improve ticket resolution turnaround time and accuracy rates

• Perform monthly reconciliation of compensation claims with logistics service providers

• Collaborate with internal teams and external partners to resolve discrepancies

Job Requirements:

• 1–2 years of relevant working experience

• Degree holder

  Meticulous, organised, and eager to learn in a fast-paced environment

• Proficient in Microsoft Excel

• Prior experience in e-commerce customer service or logistics service providers is advantageous

Why Join Us?

• Exposure to a leading social commerce ecosystem

• Collaborative and fast-paced working environment

• Opportunity to gain experience in regional e-commerce operations

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