Yong Kang TCM Hiring! Full Time Store Manager in , Earn up to SGD 7,000 - Ricebowl

We’re looking for a dynamic, people-oriented Store Manager to head our new wellness-lifestyle concept store where retail meets live commerce.

At Shop Kang 康坊, we believe wellness belongs in every home. You’ll lead a team to deliver exceptional customer experiences, manage daily operations, and host occasional live sessions showcasing our curated products.

Key Responsibilities

Store Leadership & Operations

• Lead, coach, and motivate the retail team to consistently achieve sales targets and KPIs
• Oversee daily store operations including opening & closing, cash handling, staff scheduling, and inventory management
• Maintain high standards of visual merchandising, store ambiance (including aroma), cleanliness, and overall presentation
• Manage stock ordering, receiving, and ensure inventory accuracy

Sales & Customer Experience

• Deliver a warm, personalized, and advisory-driven customer experience
• Train and guide the team on wellness product knowledge, including herbal teas, aromatherapy, and home wellness devices
• Manage VIP customers, handle feedback professionally, and perform service recovery when required

Marketing & Live Commerce

• Plan and execute weekly Shop Kang LIVE sessions, including product selection, team briefing, and store setup
• Support content creation such as product demonstrations, short-form videos, and collaborations
• Coordinate with HQ Marketing on campaigns, promotional events, sampling activities, and community outreach

People Management

• Recruit, train, and retain high-performing team members
• Conduct performance reviews, set monthly sales targets, and manage commission tracking
• Foster a positive, professional, and team-oriented culture aligned with Shop Kang’s brand values

Reporting & Administration

• Prepare and submit daily sales reports, inventory updates, and weekly performance summaries
• Monitor expenses, manage petty cash, and coordinate with suppliers

Requirements

• Minimum 3–5 years of retail experience, with at least 2 years in a supervisory, team lead, or managerial position.
• Previous experience in the wellness, beauty, lifestyle, healthcare, or boutique retail industry is highly preferred.
• Strong leadership and people management skills with a customer-centric approach.
• Excellent communication and interpersonal skills; proficiency in English is required, while Mandarin is an added advantage.
• Comfortable appearing on camera and participating in live commerce, livestream sales, or social media engagement activities (training will be provided).
• Well-organized, proactive, and hands-on, with the ability to multitask and perform effectively in a fast-paced environment.
• Strong problem-solving skills and the ability to remain calm and professional under pressure.
• Willing to work retail operating hours, including weekends and public holidays when required.

We Offer

- Competitive salary + sales incentive + performance bonus.
- Staff purchase privileges across Refresh Group brands.
- Career growth into Area Manager / Brand Trainer / Live Commerce Lead.
- Supportive environment promoting wellness and learning.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by Refresh Group and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at [*************]. To receive career assistance from e2i, please visit e2i’s website [*************]

Job Type: Full-time

Pay: $3,500.00 - $7,000.00 per month

Benefits:

• Employee discount
• Professional development

Education:

• GCE 'O' Level or GCE 'N' Level (Preferred)

Experience:

• Sales: 3 years (Required)
• Retail management: 2 years (Required)
• Customer service: 3 years (Required)

Work Location: In person