About the Role
We are looking for an experienced, detail-oriented and organized Sales Coordinator to manage order processing and coordinate deliveries to ensure timely and accurate fulfilment of customer orders. The successful candidate will act as a key liaison between customers, the sales team, warehouses, and logistics providers to maintain a high level of customer satisfaction.
Requirements:
- Diploma or Certificate in Business Admin, Supply Chain Management, Logistics, or a related field.
- Minimum 2 years of experience in order processing, logistics coordination, customer service, or sales administration.
- Proficiency in Microsoft Office, particularly Excel.
- Experience with ERP, inventory management, or order processing systems is an advantage.
- Strong organizational and multitasking abilities.
- Good communication and coordination skills.
- Attention to detail and ability to work under tight deadlines.
- Team player with a customer-focused mindset.
Key Responsibilities:
- Process customer orders accurately and promptly.
- Coordinate delivery schedules with customers, warehouses, and transport providers.
- Monitor order status and ensure timely fulfilment and delivery.
- Prepare and maintain sales orders, delivery documents, invoices, and related records.
- Liaise with suppliers, logistics partners, and internal departments to resolve delivery issues.
- Track shipments and provide customers with delivery updates.
- Handle customer inquiries regarding orders, deliveries, and product availability.
- Maintain accurate records of orders, inventory movements, and delivery schedules.
- Assist in inventory planning, pick & pack, stock check and stock coordination when required.
- Generate regular reports on order fulfilment and delivery performance.
Salary is commensurate with qualifications and experience.
Pay: $3,000.00 - $4,000.00 per month
Benefits:
- Additional leave
- Dental insurance
- Professional development
Experience:
- sales coordination: 2 years (Preferred)
- order processing: 2 years (Preferred)
License/Certification:
- Eligibility or valid work pass to work in Singapore legally (Required)
Work Location: In person