NTUC Health Hiring! Full Time Data Analyst in - Ricebowl

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC enterprise that provides a comprehensive and integrated suite of quality and accessible health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

We are seeking a mission-driven Data Analyst for our Active Ageing Centre setting to transform raw program data into actionable insights that empower seniors to live healthier, more connected lives. You will bridge the gap between frontline community work and data-driven decision-making by evaluating the impact of active ageing programs and services on senior well-being.Key Responsibilities

• Impact Evaluation & Outcome Measurement: Design and implement data collection frameworks to measure the effectiveness of active ageing programs and services
• Data Management & Integrity: Build and maintain secure databases tracking senior participation, KPIs, health indicators, and feedback, ensuring strict adherence to personal data privacy laws.
• Trend Analysis & Reporting: Analyze complex datasets to identify trends in senior engagement, predict service demand, and uncover areas for program/service improvement.
• Visual Storytelling: Develop interactive dashboards (e.g., using Tableau or Power BI) to present clear, digestible performance metrics to internal stakeholders, policymakers, and funding partners.
• Operational Optimization: Work closely with program management, quality management and community researcher to streamline workflows, optimize resource allocation, and identify gaps in community outreach, seniors engagement.

• 2-4 years of experience in data analytics, social science research, or public health data evaluation. (Experience in the social or healthcare sector is highly advantageous).
• Strong command of data analysis tools such as SQL, Python, or R.
• Proficiency in creating reports and dashboards using platforms like Tableau, Power BI, or Google Data Studio.
• Excellent interpersonal skills with the ability to communicate complex data findings to non-technical audiences (e.g., internal staff, senior beneficiaries, and volunteers).
• Passion for eldercare, active ageing, and the non-profit sector. High patience, emotional intelligence, and respect for the senior demographic.