JSAN Consulting SDN BHD Hiring! Full Time Customer service- Data collection in Federal Territory, Earn up to MYR 3,400 - Ricebowl

Responsibilities:

· Assists with the execution of user-testing including setup, breakdown, data review, intake/outtake of participants, recording/reporting of the participant experiences, and other research related activities

· Provide great experience for participants in the study and guide them through prompts needed for data collection.

· Maintain lab and equipment

· Support in participant’s recruitment for the demographic needs of the study

· Support all User Research staff in day-to-day tasks

Profile

· A High School diploma or College degree in research development or a field focusing on human subject research (e.g., psychology, human computer interaction, human factors, communications, market research, anthropology, or similar).

· Good interpersonal communication and relationship building. Must be able to make participants feel comfortable (both written and verbal)

· Excellent organizational and analytical skills

· Adaptable and quick learner that enjoys tackling a large variety of problems.

· Must be able to handle a variety of responsibilities without getting overwhelmed.

Must be good at time management and work well in fast pace study environment

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. You must also be technically savvy or have an understanding of Computers and Prototypes

PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to move around, stand, use hands to finger, handle, or feel. The employee is occasionally required to walk, stoop, kneel, or reach with hands or arms. The employee must occasionally lift and/or move up to 10 pounds and rarely lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to identify and distinguish colors.

WORK ENVIRONMENT
Environment is an indoor office. The noise level in the work environment is usually moderate. Environment may require you to be outside. Equipment to operate include computer screen and keyboard, fax machine, stapler, phone and calculator.

Experience:

· Customer Service: 2 years (Preferred)

· Market Research: 2 years (Preferred)

· Participant based research studies: 2 years (Required)

Pay: RM3,200.00 - RM3,400.00 per month

Experience:

• Market Research: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person