Kumpulan Ikram Hiring! Full Time Credit Control Executive in Selangor, Earn up to MYR 3,500 - Ricebowl

CREDIT CONTROL

• Monitor tenant accounts to ensure timely collection of rentals, service charges, utilities and other receivable Issue invoices, statements, reminders, and notices in accordance with lease agreements and company policies
• Follow up with tenants on outstanding payment through calls, emails, and formal correspondence.
• Reconcile tenant accounts and resolve billing discrepancies in coordination with the Account & Finance teams
• Prepare and maintain accurate records of collections, arrears reports and aging analysis.
• Assist in implementing credit control procedures to minimize bad debts and improve collection efficiency.
• Prepare reports on sales status, billing, and collection for management review
• To conduct periodic portfolio analysis of such accounts to enable timely remedial actions
• Prepare weekly and monthly management reports on sales performances, billings and collections status.
• Improve SOPs to enhance billing accuracy and collection efficiency.
• Manage credit control functions, including aging reports and overdue account followups
• Handle customer inquiries and resolve issues related to documentation and payments
• Liaise with legal representatives for recovery actions, where necessary
• Provide regular updates and collection reports to management for decision-making
• Build and maintain professional relationships with tenants to encourage prompt payment and resolve account-related queries

TENANCY MANAGEMENT

• Manage tenant relations by addressing feedback, complaints and service requests promptly
• Ensure compliance tenancy agreements, house rules, and building by-laws
• Handle tenancy documentation and administration including agreements, renewals, handovers, termination, refund, etc
• Monitor and update the data of occupancy of units

PROPERTY MANAGEMENT

• Oversee daily building operations, including maintenance, repairs, security and cleanliness
• Conduct regular inspections to ensure properties are maintained at the required standards
• Coordinate preventive and corrective maintenance schedules with contractors and vendors
• Preparation of payment approval of maintenance & service charges, quit rent, assessment, utilities bill, etc

VENDOR & CONTRACTOR MANAGEMENT

• Source, appoint, and manage service providers and contractors to ensure quality service delivery
• Monitor service level agreements (SLAs) and vendor performance
• Obtain quotations, evaluate proposals, and recommend cost-effective solutions Preparation of vendor & contractor management payment approval
• Perform ad hoc task

Requirement:

• Minimum 2-3 years of working experience in credit control, collections, or accounts receivable; experience in property management or leasing is an advantage.
• Diploma or Degree in Accounting, Finance, Business Administration, or related field
• Proficiency in credit control practices, debt recovery processes, and tenant account management
• Strong analytical, negotiation, and problem-solving skills

Benefit:

• Comprehensive outpatient and insurance coverage for both single and married employees.
• 18 days of annual leave to recharge and maintain work-life balance.
• Opportunities for career growth and promotions within the organization.
• Access to training programs to enhance skills and gain valuable experience.
• Working hours from 8.30 AM - 5.30 PM, Monday to Friday

Pay: RM3,300.00 - RM3,500.00 per month

Benefits:

• Additional leave
• Professional development

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Credit Control : 2 years (Preferred)

Work Location: In person