Cases By JCH Hiring! Full Time Digital - E-Commerce Executive in Federal Territory, Earn up to MYR 4,500 - Ricebowl

Job Responsibilities

-Manage and grow the company’s digital presence across social media platforms (TikTok, Instagram, Facebook, etc.) by planning, creating, and posting engaging content.

-Organize, schedule, and host live streaming sessions to drive sales and support stock clearance campaigns.

-Supervise, train, and schedule live hosts, ensuring professionalism, quality, and compliance with platform rules.

-Monitor and optimize online shop performance (TikTok Shop, Shopee, Lazada, etc.), including product listings, descriptions, and promotions.

-Plan and execute digital advertising campaigns (TikTok Ads, Meta Ads, Google Ads, etc.) to increase reach, traffic, and conversions.

-Track, analyze, and prepare reports on content, live, shop, and advertising performance with actionable insights.

-Research and apply trending hashtags, music, and content formats to maximize visibility and engagement.

-Collaborate with the creative/design team to produce high-quality videos, graphics, and live promotional content.

-Coordinate with inventory and sales teams to align campaigns with stock availability and promotions.

-Develop and maintain SOPs for live hosting standards, digital campaigns, and e-commerce operations.

-Stay updated on digital marketing trends, platform tools, and competitor activities to ensure strategies remain innovative and competitive.

-Support any ad hoc marketing or sales campaigns as needed.

Requirements

-Diploma/Degree in Marketing, Mass Communication, Business, or related field.

-1 to 3 years of experience in digital marketing, e-commerce, or live commerce (fresh graduates with strong skills may be considered).

-Strong knowledge of digital marketing, live commerce, and social media platforms (TikTok, Instagram, Facebook; Google Ads is an advantage).

-Creative, confident, and comfortable appearing/hosting on live streams if needed.

-Proficient with video editing tools (CapCut, Canva, or similar).

-Strong analytical skills with the ability to track, report, and optimize campaign performance.

-Excellent communication and leadership skills; able to manage hosts and coordinate across teams.

-Independent, proactive, and adaptable to fast-changing digital trends.

-Willing to work flexible hours (including weekends or evenings when required).

Job Types: Full-time, Permanent

Pay: RM3,500.00 - RM4,500.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Professional development

Application Question(s):

• How familiar are you with TikTok marketing and TikTok Ads Manager?
• Can you share an example of a TikTok campaign you managed? What was the result?

Education:

• Diploma/Advanced Diploma (Required)

Experience:

• digital marketing: 2 years (Required)

Work Location: In person