Role Summary
The Endoscopy Unit Manager is responsible for the operational, clinical, financial, and quality management of the endoscopy department. The role ensures safe, efficient, and patient-centered care while maintaining compliance with regulatory and accreditation standards.
Key Responsibilities
Clinical Leadership
- Oversee daily operations of the endoscopy unit.
- Ensure delivery of high-quality patient care before, during, and after procedures.
- Develop and implement clinical policies, procedures, and protocols.
- Monitor infection prevention and patient safety standards.
Staff Management
- Recruit, train, supervise, and evaluate nursing and support staff.
- Manage staffing schedules and workforce planning.
- Support staff development, competency assessments, and continuing education.
- Address performance and disciplinary issues as needed.
Operational Management
- Coordinate procedure scheduling and patient flow.
- Ensure adequate availability of equipment, instruments, and supplies.
- Collaborate with physicians, anesthesia providers, and multidisciplinary teams.
- Manage equipment maintenance and service schedules.
Quality & Compliance
- Monitor quality indicators and patient outcomes.
- Lead audits, incident investigations, and corrective action plans.
- Ensure compliance with healthcare regulations, accreditation standards, and organizational policies.
Financial Management
- Prepare and manage departmental budgets.
- Monitor costs, resource utilization, and productivity.
- Participate in procurement and inventory management.
Patient Experience
- Address patient concerns and complaints.
- Promote patient satisfaction and service excellence.
- Ensure effective patient education and informed consent processes.
Qualifications
- Registered Nurse (RN) license (or equivalent local registration).
- Bachelor's degree in Nursing preferred.
- 8 years of endoscopy, perioperative, or procedural-services experience.
- 2–3 years of leadership or management experience.
- Post Basic Qualification in Endoscopy Nursing is a must