ESSEM GROUP Hiring! Full Time Information Technology System Engineer in Selangor - Ricebowl

Company Description

Incorporated in 1984, ESSEM GROUP provides comprehensive project supply, operation, and maintenance solutions, integrating products and services to ensure operational and asset integrity. The company offers state-of-the-art solutions across various sectors, including upstream to downstream and surface to subsea operations, leveraging partnerships with global and local technology providers. Known for its expertise, ESSEM GROUP specializes in areas like valve supply, maintenance, wellheads, subsea systems, and advanced inspection technologies. With a strong emphasis on delivering energy and fostering positive interactions, the company is dedicated to driving client success and impactful community engagement. Headquartered in Selangor, Malaysia, ESSEM GROUP serves a wide range of domestic and international industries.

Key Responsibilities

Active Directory (AD) & Identity Management

·       Manage and maintain Active Directory, including user accounts, security groups, and OU structure.

·       Implement and manage Group Policies (GPOs) to ensure secure and consistent system behaviour.

·       Handle identity and access management, including MFA and SSO where applicable.

Infrastructure & Server Management

·       Install, configure, and maintain Windows servers, virtual machines (VMware/Hyper-V/HCI), storage, and backup systems.

·       Monitor system performance and ensure high availability of infrastructure.

·       Perform system upgrades, patch management, and regular maintenance.

·       Manage server roles such as DNS, DHCP, Group Policy, and File Services.

Microsoft 365 Administration

·       Administer and support Microsoft 365 services including Exchange Online, SharePoint, OneDrive, Teams, and security compliance.

·       Manage M365 licensing, configuration, and policy enforcement.

·       Troubleshoot M365 issues and support end users when required.

Networking & Security

·       Manage and troubleshoot network infrastructure including firewalls, switches, routers, VPN, and Wi-Fi.

·       Monitor network performance, bandwidth, and security alerts.

·       Assist in maintaining IT security controls, including antivirus, endpoint management, and security compliance (ISO 27001)

IT Support & Operations

• Provide Level 2/3 technical support to resolve complex issues.
• Work closely with vendors for system implementation, upgrades, and troubleshooting.
• Monitor IT assets and ensure compliance with corporate IT policies and license requirements.

Documentation & Process Improvement

• Maintain detailed documentation on infrastructure, configurations, and IT procedures.
• Develop SOPs, checklists, and best practices for system operations.
• Continuously improve system reliability, automation, and operational efficiency.