Job Title: Sales Process Coordinator – Flexible Packaging
Location: Bandar Bukit Beruntung
Job Type: Full-Time
Department: Sales / Commercial
Reports To: Sales Manager
About the Company
We are a leading manufacturer of flexible packaging solutions, serving FMCG, pharmaceutical, and industrial clients across Malaysia and Southeast Asia.
Job Summary
We are seeking a detail-oriented and proactive Sales Coordinator to support our Flexible Packaging sales team. This role is critical in managing sales documentation, tracking order status, ensuring customer satisfaction, and coordinating with cross-functional departments including production, supply chain, and finance.
Key Responsibilities
- Coordinate the end-to-end sales support process for flexible packaging orders
- Prepare and manage customer quotations, pricing sheets, and sales contracts
- Track and update customer orders, delivery schedules, and production status
- Collaborate with internal teams (e.g., planning, logistics, production) to meet delivery timelines
- Maintain accurate records of customer interactions, inquiries, and sales activities in CRM systems
- Assist in compiling monthly sales reports and performance dashboards
- Support the sales team in managing client follow-ups, new product requests, and sample coordination
- Ensure compliance with ISO or internal SOP standards in documentation and communication
Requirements
- Diploma/Bachelor’s degree in Business, Supply Chain, Marketing, or related field
- At least 2 years of experience in a sales coordinator, customer service, or commercial support role, preferably in packaging, printing, or FMCG industries
- Strong organizational and communication skills
- Proficient in Microsoft Excel or Google Workplace
- Familiarity with B2B order processing and packaging industry terminology is an advantage
- Able to work independently and manage multiple priorities under tight deadlines
What We Offer
- Competitive salary package
- Annual performance bonus
- Training and development opportunities
- A supportive and collaborative work culture
- Exposure to regional clients and markets
Job Types: Full-time, Fresh graduate
Pay: RM2,000.00 - RM3,200.00 per month
Benefits:
- Free parking
- Maternity leave
- Parental leave
Language:
- Mandarin (Preferred)
- Bahasa (Preferred)
Willingness to travel:
Work Location: In person