Gains Education Group Hiring! Full Time Customer Service in Selangor, Earn up to MYR 2,800 - Ricebowl

Customer Service Responsibilities:

- Maintaining a positive, empathetic, and professional attitude toward customers at all times

- Responding promptly to customer inquiries.

- Communicating with customers through various channels.

- Acknowledging and resolving customer complaints.

- Processing forms, applications, and requests.

- Submit documentation to immigration and other related authorities

- Keeping records of customer interactions, transactions, comments, and complaints.

- Communicating and coordinating with colleagues as necessary.

- Providing feedback on the efficiency of the customer service process.

- Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

- Diploma/degree, or equivalent.

- Ability to stay calm when customers are stressed or upset.

- Experience working with customer support.

- Have own transport

Job Type: Full-time

Pay: RM2,000.00 - RM2,800.00 per month

Language:

• English (Preferred)

Work Location: In person