SUMMARY OF JOB SCOPE:
To assist the Housekeeper with the day to day organization and supervision of the Housekeeping Team and take sole responsibility in their absence, whilst Maintaining high levels of cleanliness and customer care.
DUTIES AND RESPONSIBILITIES:
- Check all public areas against area check-lists and see that they met the standards of cleanliness stipulated.
- Remove furniture, curtains and other fixture, which require repair and mending, spotting, washing, etc.
- Maintain a regular and complete advance schedule program for renovating public areas after receiving the final concurrence of the Housekeeper.
- Prepare schedule for the chandelier cleaning.
- Prepare the schedule for the carpet shampoo.
- Train new recruits. Submit performance appraisals of staff working under her control.
- Clean safety and security systems in public areas, e.g. locks shutters etc.
- Initiate and follow up maintenance orders for public areas/service areas under her control.
- Check and control equipment like hovers, floor washing machines, floor polishing machines, carpet shampoo and beating machines and ensure that they are used correctly.
- Inspect each room completed by Chambermaid according to specified room check list and ensure they meet the standards of the establishment in term of cleanliness, functional and aesthetic value.
- Check per stocks of linen and guest supplies and cleaning supplies on floor and ensure timely delivery of soiled linen to laundry and requisition fresh linen from linen room, guest supplies and cleaning supplies from the stores.
- Train Chambermaid and Houseman for maximum productivity and standards of efficiency.
- Check all the safety systems on the allotted floors. Liaise with security on security aspects on guest floors.
- Prepare housekeeping occupancy lists for front office. Check all maids’ carts to ensure it is well stocked with linen and supplies and as per standard layout.
- Follow up on maintenance orders sent to Engineering. Sign for work completed. Liaise with Housekeeping Desk for list of rooms that need to be cleared for sale.
- Call Room Service for the clearance of soiled trays from guest rooms. Check on the serviceability of all housekeeping equipment on the floor.
- Record “lost and found” items as per laid down norms.
Job Types: Full-time, Permanent
Pay: RM1,800.00 - RM2,200.00 per month
Benefits:
- Free parking
- Maternity leave
- Meal provided
- Parental leave
Ability to commute/relocate:
- Perai: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- housekeeping: 1 year (Preferred)