- Singapore Singapore
Institute Of Mental Health Hiring! Full Time Head in - Ricebowl
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Position: Head br
Department: Case Management Unit /strong/pp /p/divdivpem
Join us in Adding Years of Healthy Life Through Life-Changing Careers, Where Passion Meets Purpose. Make a meaningful difference whilst growing in a supportive environment that nurtures your wellbeing and career aspirations /em/pp /p/divdivpstrong
Job Description: /strong/p/divdivp
To provide leadership and strategic direction for Case Management Unit ensuring the delivery of high-quality clinical services aligned with hospital mission, core values and strategic objectives. The Head of Department will lead departmental transformation, manage resources effectively, and foster professional development whilst maintaining excellence in patient care and service delivery. /p/divdivp /ppstrong
Job Responsibilities: /strong/p/divdiv /divdivol style=list-style-type:upper-alpha start=1lipstrongCLINICAL SERVICES AND STRATEGIC LEADERSHIP /strong/p/li/ol/divdivol style=list-style-type:decimal start=1lipAlign departmental mission and objectives with hospital strategic goals, developing long-term strategic plans for service delivery and clinical excellence within the Allied Health discipline. /p/li/ol/divdivol style=list-style-type:decimal start=2lipEstablish, implement and review departmental policies, procedures and clinical practice standards to ensure provision of highest quality healthcare services in compliance with professional regulatory requirements. /p/li/ol/divdivol style=list-style-type:decimal start=3lipLead evaluation and modification of clinical service delivery models, incorporating evidence-based practices and innovative approaches to meet evolving patient needs and healthcare transformation initiatives.
/p/li/ol/divdivol style=list-style-type:decimal start=4lipMonitor achievement of departmental key performance indicators including clinical outcomes, service quality metrics, and operational targets in alignment with hospital strategic objectives. /p/li/ol/divdivol style=list-style-type:decimal start=5lipKeep abreast of latest developments in Case Management and possibly recommend introduction of new services, treatment modalities and initiatives to enhance patient care and departmental capabilities.
/p/li/olp /p/divdivol style=list-style-type:upper-alpha start=2listrongHUMAN RESOURCE MANAGEMENT /strong/li/ol/divdivol style=list-style-type:decimal start=1lipConduct recruitment, manpower planning and retention strategies to ensure optimal staffing levels and skill mix within the department to meet service demands effectively. /p/li/ol/div/divdivdivol style=list-style-type:decimal start=2lipProvide supervision, guidance and performance management for all departmental staff including Case Managers, Case Trackers and Admin Support Staff through regular appraisals and development planning.
/p/li/ol/divdivol style=list-style-type:decimal start=3lipPlan and implement succession planning initiatives, identifying and developing future leaders within the department whilst ensuring knowledge transfer and continuity of expertise. /p/li/ol/divdivol style=list-style-type:decimal start=4lipCultivate a culture of learning by establishing relevant educational programmes, in-service training and continuing professional development opportunities to maintain current competencies and meet strategic organisational needs. /p/li/ol/divdivol style=list-style-type:decimal start=5lipEnsure optimal staff deployment across various clinical areas and services to maximise productivity, efficiency and quality of patient care delivery.
/p/li/ol/divdivol style=list-style-type:decimal start=6lipCultivate One NHG culture through exemplifying One NHG Cultural Beliefs and committing to staff engagement efforts to build an inspired and engaged workforce.
/p/li/olp /p/divdivol style=list-style-type:upper-alpha start=3lipstrongRISK, SERVICE QUALITY AND IMPROVEMENT /strong/p/li/ol/divdivol style=list-style-type:decimal start=1lipManage departmental service quality by establishing service standards, identifying customer needs, improving workflows and building a culture of excellence and continuous improvement. /p/li/ol/divdivol style=list-style-type:decimal start=2lipLead hospital quality systems and initiatives including patient safety programmes, clinical governance frameworks e.g. compliance to ESS standards and safety regulations, and quality improvement projects at departmental and hospital-wide levels. /p/li/ol/divdivol style=list-style-type:decimal start=3lipOversee Enterprise Risk Management and implementation of mitigation plans including BCP.
/p/li/ol/divdivol style=list-style-type:decimal start=4lipImplement mechanisms to monitor clinical practices and standards, utilising patient feedback, outcome measures and performance data to drive service improvements and innovation. /p/li/ol/divdivol style=list-style-type:decimal start=5lipRespond effectively to clinical complaints and feedback from patients, families and internal customers, implementing corrective actions and preventive measures as required. /p/li/ol/divdivol style=list-style-type:decimal start=6lipDevelop multi-disciplinary approaches to patient care through enhanced inter-departmental coordination and cooperation, fostering integrated care delivery models.
/p/li/olp /p/divdivol style=list-style-type:upper-alpha start=4lipstrongFINANCE AND RESOURCE MANAGEMENT /strong/p/li/ol/divdivol style=list-style-type:decimal start=1lipWork collaboratively with operations teams to provide financial accountability through forecasting, preparing and justifying operational and capital budgets for departmental requirements. /p/li/ol/divdivol style=list-style-type:decimal start=2lipReview and manage departmental budgets and resources, monitoring variances and implementing cost-effective resource utilisation strategies whilst maintaining service quality and clinical outcomes. /p/li/ol/divdivol style=list-style-type:decimal start=3lipImplement strategic plans and initiatives for resource development and allocation, ensuring optimal utilisation of equipment, facilities and human resources to support departmental objectives.
/p/li/olp /p/div/divdivdivol style=list-style-type:upper-alpha start=5lipstrongEDUCATION, RESEARCH AND PROFESSIONAL DEVELOPMENT /strong/p/li/ol/divdivol style=list-style-type:decimal start=1lipEstablish and develop quality improvement projects that advance clinical practice, contribute to evidence-based care and enhance the reputation of the department and profession. /p/li/ol/divdivol style=list-style-type:decimal start=2lipDevelop educational and training materials for tertiary students, medical staff, nurses and other healthcare professionals including external stakeholders and community education initiatives. /p/li/ol/divdivol style=list-style-type:decimal start=3lipIdentify individual staff learning needs and facilitate professional development opportunities aligned with clinical excellence and organisational strategic directions.
/p/li/ol/divdivol style=list-style-type:decimal start=4lipRepresent the department in clinical and professional committees, conferences, workshops and external professional bodies to maintain currency and contribute to professional advancement. /p/li/olp /p/divdivpstrong
Requirements: /strong/p/divdivpem
Competency /em/p/divdivol style=list-style-type:decimal start=1lipStrong leadership and change management skills /p/li/ol/div/divdivdivol style=list-style-type:decimal start=2lipExcellent communication and interpersonal abilities /p/li/ol/divdivol style=list-style-type:decimal start=3lipStrategic thinking and problem-solving capabilities /p/li/ol/divdivol style=list-style-type:decimal start=4lipFinancial management and budget oversight experience /p/li/ol/divdivol style=list-style-type:decimal start=5lipQuality improvement and project management expertise /p/li/ol/divdivol style=list-style-type:decimal start=6lipProficiency in information technology and data management systems /p/li/olp /p/divdivpstrong
Educational and Professional Requirements /strong/p/divdivol style=list-style-type:decimal start=1lipRecognised Degree or postgraduate qualifications in Psychology, Nursing, Social Work and Counselling /p/li/ol/divdivol style=list-style-type:decimal start=2lipMinimum 8-10 years of progressive clinical experience with demonstrated leadership capabilities /p/li/ol/divdivol style=list-style-type:decimal start=3lipAdministrative and managerial competency with proven track record in team leadership /p/li/ol/divdivol style=list-style-type:decimal start=4lipClinical and supervisory competency with current knowledge of best practice /p/li/ol/divdivol style=list-style-type:decimal start=5lipHave relevant work experience in case management or care coordination in health care setting. /p/li/ol/divdivol style=list-style-type:decimal start=6lipDemonstrated commitment to professional standards and ethical practice /p/li/ol/divdivp /p/divdivp
About IMH: /p/divdivp
The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions. /p/div/div
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