MSR INTERIOR DESIGN PTE. LTD. Hiring! Full Time Customer Relation Officer in Central Region (Singapore), Earn up to SGD 2,500 - Ricebowl

Key Responsibilities

Manage administrative and office operations, filing systems, and company records
Handle customer enquiries, leads, and appointment scheduling
Follow up with clients, designers, and project teams to ensure smooth communication
Maintain lead tracking and CRM systems
Assist with invoices, petty cash, and documentation
Coordinate site visits and meetings
Support compliance matters, license renewals, and company audits
Monitor project progress and gather customer feedback to ensure service excellence
Handle customer complaints professionally and escalate issues when necessary
Prepare reports and provide administrative support to management

Requirements

Minimum Nitec, Diploma, or equivalent
Strong communication and interpersonal skills
Proficient in Microsoft Office (Word, Excel, Outlook) and Google Workspace
Organized, detail-oriented, and able to multitask
Experience in administration, customer service, interior design, construction, or renovation industry will be an advantage
Positive attitude and willingness to learn