jobs in LOULOUCA PTE. LTD.

Full Time Hostess- Reservations manager Jobs, salary up to SGD 2,800 in LOULOUCA PTE. LTD. - Ricebowl

Hostess- Reservations manager

LOULOUCA PTE. LTD.

SGD2,800 - SGD2,800 Per Month

Central Region (Singapore)

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Working Location

  • 6 ANN SIANG HILL Central Region (Singapore) Singapore

Job Description

Responsibilities

About the company

Loulouca is a contemporary dessert house built on precision, intention, and continuous improvement. We believe great work comes from consistency, attention to detail, and a willingness to learn.

As part of our opening team, you will play a key role in shaping our standards and culture from day one. We value positive, upbeat energy, strong teamwork, and a shared commitment to taking ownership of your work.

Work schedule: 5 days workweek, 8 hour per day 

Location: Ann Siang Hill 

Start: 27 July 2026

Role overview: 

We are looking for a hostess to manage guest flow across both takeaway and dine-in operations. This role sits at the front of the experience—handling reservations, managing waitlists, and guiding customers through our products with clarity and confidence. You will be responsible for creating a strong first impression while ensuring service runs smoothly and efficiently. This role requires a positive, upbeat energy and the confidence to engage with guests naturally.

Key responsibilities 

  • Attend to customers looking to purchase takeaway items

  • Explain cakes and products clearly and confidently

  • Engage customers in a warm, approachable, and proactive manner

  • Guide customers in their selection where needed including dietary requirements

  • Greet guests warmly and professionally upon arrival

  • Communicate accurately if guests have questions regarding take away items

  • Manage seating flow and guide guests to their tables for dine in service

  • Maintain awareness of table status and service timing

  • Manage dine-in reservations and booking systems

  • Handle walk-ins and organise waitlists effectively

  • Communicate accurate waiting times and manage guest expectations

  • Optimise table allocation to support smooth service flow

  • Manage pre-order pickups and ensure accurate handover to guests

  • Pack pre order cakes carefully, maintaining presentation and quality

  • Ensure all orders are prepared and handed over correctly

  • Act as a central point of communication between guests and the team

  • Maintain a calm, organised, and welcoming front-of-house environment

  • Guide and train new team members / part timers

Requirements

  • Singaporean/ PR 

  • Prior F&B, hospitality, or customer-facing experience preferred

  • Strong communication and interpersonal skills

  • Comfortable managing multiple responsibilities simultaneously (guests, reservations, takeaway)

  • Organised and detail-oriented, especially with bookings and pre-orders

  • Confident interacting with customers in a high-touch environment

  • Good communication and teamwork skills

  • Ability to work on weekends and public holidays

Please send your resume to *************

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