We are seeking a highly motivated and responsible Sales and Account Manager, to manage and handling accounts for retail, wholesale, supply chain and F&B industries within Malaysia, focusing on high-value maintenance of most strategic accounts, and is the single point of accountability for the key enterprise clients.
This is a senior role responsible for securing complex, enterprise-level contracts across Retails Services, and other industry related to Wholesale. The ideal candidate will leverage deep industry expertise to position our innovative portfolio as a catalyst for digital transformation.
Key Responsibilities
Key Strategic Relationship Management: Single point of accountability for strategic enterprise clients, building deep partnerships, and fostering loyalty.
Other Responsibilities
- Account Management: Lead client meetings, prepare marketing materials, and ensure submission of proposals while collaborating with internal departments to produce the seamless outcomes.
- Account Strategic Planning: Formulating tactical and strategic plans to meet KPIs and goals for assigned portfolios.
- Relationship Building: Maintain executive-level relationships with key persons in enterprise clients and also partners. Main target to establish strong lead in Malaysia Retailers Associate (MRA) committee, or any other related associates.
- Team Collaboration: Work together with Sales Director and team members to ensure service delivery matches client expectations.
- Forecasting & Reporting: Tracking account performance, conducting business reviews, and providing market analysis.
Required Qualifications & Skills
- Experience: 4-7 years of enterprise sales experience, with at least 3 years in a key account management, sales, or marketing within industries.
- Domain Expertise: Proven track record selling solution of managed connectivity services, enterprise software, and payment technologies.
- Education: Bachelor’s degree in Business, Engineering, or a related field.
- Technical Acumen: Strong understanding of account management, team player, extra knowledge in IT knowledge will be helpful.
- Skills: Strong negotiation, analytical thinking, relationship building, and proficiency in the relevant industries.
- Language: Fluency in Bahasa Malaysia language and English is essential.
- Travel: Willingness to travel extensively within the country to meet clients and support field operations.
Key Performance Indicators (KPIs)
- Sales Value based on Purchase Order (PO), Letter of Award (LOA), Service Agreements,
- Total Contract Value (TCV) or any relevant documents subject to be agree upon with Sales Director or CEO.
- Establish sales lead through Malaysia Retailers Associate (MRA) , Malaysia Retail Chain Association (MRCA) & any other related associates.
- Sales pipeline coverage and conversion rates.
How to Apply:
We invite qualified candidates to submit their resume and a cover letter detailing their specific achievements in the banking, utilities, or retail technology sectors via our careers portal at *************
Pay: RM5,000.00 - RM8,000.00 per month
Benefits:
- Flexible schedule
- Free parking
- Health insurance
- Maternity leave
- Parental leave
Application Question(s):
- How would you rate your ability to build pipeline and achieve sales targets consistently?
Below expectations
Meets expectations
Frequently exceeds targets
- How many years of experience do you have in enterprise sales or key account management?
Less than 3 years
4–5 years
6–7 years
- Which industries do you have direct sales or account management experience in? (Select all that apply)
Retail
Wholesale / Distribution
Supply Chain / Logistics
F&B (Food & Beverage)
None of the above
- What is your experience in managing high-value or strategic enterprise accounts as the main point of contact?
No experience
Limited experience
Moderate experience
- Do you have experience engaging with industry associations (e.g., MRCA, MRA, or similar networks)?
No experience
Limited exposure
Active participation
Work Location: In person