BRIGHTSTAR COMPUTER SDN BHD Hiring! Full Time Retail Sales Representative in Federal Territory, Earn up to MYR 3,000 - Ricebowl

Sales & Customer Service

• Greet and assist walk-in customers, understand their needs and recommend suitable products
• Provide accurate product information — specs, pricing, warranty and promotions
• Achieve individual and branch monthly sales target
• Handle customer objections professionally and close sales effectively
• Process sales transactions accurately via POS system

Product Knowledge

• Maintain up-to-date knowledge on all products — laptops, desktops, peripherals and accessories
• Attend brand training sessions (HP, Acer, ASUS, MSI, Lenovo etc.)
• Advise customers on best value product based on budget and usage requirement
• Upsell and cross-sell accessories, warranty extension and software bundles

Display & Merchandising

• Ensure showroom display is neat, properly labelled with correct pricing at all times
• Arrange and maintain product display according to planogram guideline
• Ensure demo units are in working condition and powered on during operating hours
• Assist in new product setup and display changes

After Sales & Customer Relations

• Handle basic customer complaints and escalate to superior when necessary
• Assist customers with warranty claims, product exchange and repair submission
• Follow up with customers on repair/service status
• Build rapport with repeat customers to drive loyalty and referrals

Administrative & Reporting

• Prepare daily sales report and submit to branch supervisor
• Assist in stock count and branch stock take exercise
• Monitor own sales performance against monthly target
• Support branch operations — opening, closing and housekeeping duties

Requirements:

• Minimum SPM or equivalent — Diploma preferred
• Fresh graduates and candidates with no experience welcome — on job training provided
• Outgoing, friendly personality with strong communication skills
• Passion for technology and IT products is a strong advantage
• Able to work retail hours including weekends and public holidays
• Bilingual — Bahasa Malaysia and English, Mandarin is a plus

What We Offer:

• On Job Training provided
• Birthday Leave — 1 day paid leave on your birthday month
• Medical Claim up to RM300 per year
• Attractive sales commission scheme
• Friendly working environment with career growth opportunity

Job Type: Full-time

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

• Additional leave
• Maternity leave

Application Question(s):

• do you familiar with Computer Product?
• do you have your own PC?
• how much is your expecatation salary?
• if been confirm, estaimted when you can join?

Work Location: In person