- Banting Selangor Malaysia
Working Location
Job Description
Responsibilities
Job Description:
Manage and process sales orders from customers accurately and timely.
Handle customer inquiries via phone and email regarding products, pricing, and orders.
Prepare and submit quotations to customers promptly.
Coordinate with customers on order status, stock availability, and delivery schedules.
Support the sales team to ensure smooth order processing and on-time delivery.
Monitor invoices and outstanding payments, and follow up via email and phone to ensure timely collections.
Assist in preparing sales reports, performance analysis, and maintaining customer data.
Perform other ad-hoc duties assigned by the Head of Department or management.
Requirements:
SPM, Diploma, or Bachelor’s degree in any field. Fresh graduates are encouraged to apply.
At least 1 year of experience in sales, customer service, or related roles is preferred but not mandatory.
Experience with e-commerce platforms or liaising with suppliers/clients in China is an advantage.
Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint).
Excellent verbal and written communication skills, with the ability to negotiate and manage customer relationships.
Fluent in Mandarin is preferred for handling Mandarin-speaking clients.
Strong interpersonal skills, responsible, detail-oriented, and able to work independently.
Positive attitude, quick learner, and team-oriented.
Job Type: Full-time
Pay: RM2,500.00 - RM3,500.00 per month
Work Location: In person
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