CDNetworks Hiring! Full Time Presales Engineer in Federal Territory - Ricebowl

Overview:

CDNetworks’ Pre Sales Engineer ensures a high level of customer satisfaction by monitoring, maintaining, troubleshooting our global CDN infrastructure; handling customer support issues promptly, effectively and conclusively to ensure smooth performance and availability of our services.

Job Responsibility:

• Partner with the Sales team to provide technical consultation and qualification to prospective customers during pre-sales engagement process including technical trial evaluations, technical objection handling, onsite troubleshooting and customer follow-up activities.
• Develop technical solution design documents and technical proposal write-ups to drive Proof-of-Concepts and provide compliance response to RFQs and Tenders.
• Deliver effective product demonstrations/presentations in order to articulate how to incorporate CDNetworks’ Security solutions into customers’ architecture and operations to derive business value.
• Work closely with Product Management, Engineering and Business teams to convey customer feedback as input to CDNetworks’ technology roadmaps.

Requirements:

• Proficiency in Mandarin (both written and spoken).
• Open to those with 3-10 years' working experience in customer-facing pre-sales or post-sales position.
• Good understanding of technical concepts such as CDN, DNS, HTTP, DDoS, TCP/IP etc.
• Basic knowledge of Linux and networking fundamentals.
• Must be able to travel local & international.

Additional Information:

• Travel allowance
• Employee of the Month Awards
• Long Service Award
• Leave encashment option
• Birthday gift vouchers
• Medical Insurance
• Wellness reimbursement