Property Genie Hiring! Full Time Customer Service Exectutive in Selangor, Earn up to MYR 2,500 - Ricebowl

We are seeking a Customer Service Executive to support our growing network of property agents. This role involves responding to inquiries, handling phone communications, introducing our products and services, and maintaining accurate records in our CRM system.

Key Responsibilities

• Serve as the primary point of contact for property agents using our platform and services
• Respond to inquiries and provide assistance to property agents via phone, email and messaging platforms
• Handle inbound calls and make outbound calls to follow up with customers and inquiries
• Introduce Property Genie products and services to new and existing property agents
• Maintain accurate and up-to-date customer information in the CRM system
• Follow up on inquiries coordinate with internal teams when necessary
• Perform administrative and customer support duties as assigned

Requirements

• Minimum SPM qualification or higher
• Good communication skills in English, both written and spoken (Ability to communicate in Mandarin and/or Bahasa Malaysia is an added advantage)
• At least 1 year of experience in customer service, customer support, call centre or a related role
• Comfortable using computers, CRM systems, and technology tools
• Proficient in Microsoft Excel and Word
• Positive attitude with the ability to work independently and collaboratively
• Willing to travel when required

Why Join Us?

• Friendly and supportive work environment
• Opportunities for professional growth and development
• Exposure to the property tech industry

Pay: From RM2,500.00 per month

Application Question(s):

• Are you comfortable handling both inbound and outbound phone calls on a daily basis?

Experience:

• Customer service: 1 year (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person