Pinnacle Odyssey Hiring! Full Time Retail Operations Coordinator in Selangor, Earn up to MYR 2,800 - Ricebowl

Job description:

Are You Driven, Sales & Service-Oriented, and Ready to Create Impact Every Day?

At Bomb Battle, we’re on a mission to redefine fun and guest experience in Malaysia’s most dynamic, high-energy paint-blast attraction. Our team is passionate about creating unforgettable moments for every visitor — whether they’re families, corporate groups, or adventure seekers. As we continue to grow, we’re searching for a proactive Retail Operations Executive who’s eager to lead, energise, and make a real difference, one experience at a time.

Why Join Bomb Battle?

When you step into Bomb Battle, you join a team that thrives on teamwork, positivity, and hands-on excitement. We believe in empowering our people to own their roles, take initiative, and grow alongside us — no matter where your journey began.

About The Job:

As a Retail Operations Executive, you’ll be on the front lines of service excellence, leading daily operations and ensuring every guest has a memorable, seamless, and safe experience. If you’re ready for a role that combines leadership, teamwork, and guest-centric service in a fast-paced environment, this could be your best career move yet.

What You’ll Do:

Guest Experience & Service Excellence

Champion a guest-centric culture by consistently exceeding customer expectations.

Engage with guests in a friendly, professional manner — making every visit memorable for families, children, and corporate clients alike.

Confidently manage large groups, ensuring a safe, engaging, and enjoyable experience for all.

Outlet Operations & Facility Management

Ensure the Bomb Battle facility is always clean, safe, and visually appealing.

Oversee daily outlet operations, including merchandise, beverage display, and outlet presentation.

Handle cashier duties, ensuring accurate transactions and daily reconciliation in line with SOPs.

Manage inventory levels and coordinate timely supply orders with vendors.

Cross-train and support all operational roles, stepping up during peak times.

Event & Promotion Coordination

Assist the Operations Manager in planning, organising, and executing team-building and corporate events, ensuring seamless and engaging experiences.

Collaborate with sales and marketing teams to deliver special events and holiday promotions to outlet guests.

Teamwork, Leadership & Problem Solving

Leverage critical thinking and strong communication to address challenges effectively.

Lead by example, promote Bomb Battle’s brand promise — Positivity, Responsibility, and Fun — in every interaction.

Take ownership of tasks, contribute ideas, and help foster a lively, collaborative workplace.

What We Need From You:

Bachelor’s degree in Hospitality or relevant experience managing retail attractions is a plus.

Strong communication skills in English; Mandarin is an added advantage.

Demonstrated ability to collaborate within a team and independently manage responsibilities.

Experience organising and executing team-building or corporate events is a bonus.

Hands-on and adaptable to a playful, energetic environment (we’re a paint-blast facility!).

Tech-savvy and quick to learn new systems; able to troubleshoot equipment/software.

Strong interpersonal, communication, and conflict-resolution skills.

A sense of urgency and the ability to thrive independently in a fast-paced setting.

What You’ll Get:

Annual Leave

Performance Bonus

EPF / SOCSO / PCB

Medical and Hospitalisation Leave

Overtime Pay

Full Training Provided

Ready to Be the Difference at Bomb Battle?

If you’re passionate about delivering great experiences, eager to lead, and excited to make your mark in a one-of-a-kind team, apply now and join us in creating everyday adventures!

Job Type: Full-time

Benefits:

Maternity leave

Opportunities for promotion

Work Location: In person

Job Type: Full-time

Pay: RM2,000.00 - RM2,800.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion

Work Location: In person