RAILWAY ASSETS HOLDING Hiring! Full Time IT Executive in Federal Territory - Ricebowl

Key Responsibilities:

1. System & Application Management

• Manage, monitor, and maintain RAC core systems (e.g., financial systems, asset systems, web/mobile platforms).
• Coordinate system enhancements, upgrades, and integration with internal and external platforms.

2. ICT Infrastructure & Operations

• Support administration of servers, networks, cloud services, and end-user devices.
• Monitor system health (servers, applications, storage, and network connectivity).

3. IT Security & Compliance

• Ensure compliance with ICT security policies, standards, and relevant government regulations.
• Implement and monitor antivirus, access control, and security configurations.

4. Data Management & Backup

• Monitor data integrity, availability, and recovery processes.

5. Project Implementation & Coordination

• Assist in ICT project execution, including planning, monitoring progress, and reporting.
• Coordinate with internal users, management, vendors, and external stakeholders.
• Support preparation of technical documentation, proposals, and system requirement specifications.

6. Vendor & Service Management

• Liaise with ICT vendors for system development, maintenance, and support services.
• Monitor vendor performance, deliverables, and SLA compliance.

7. Helpdesk & User Support

• Provide technical support to RAC staff (hardware, software, systems, email, etc.).

8. Documentation & Reporting

• Prepare and maintain ICT documentation including SOPs, technical manuals, and reports.
• Record system issues, resolutions, and change requests.
• Prepare documentations for management, JKSH and JPICT meetings.

9. Administrative & Other Duties

• Support onboarding/offboarding processes (system access, equipment allocation).
• Assist in ICT asset inventory and lifecycle management.
• Perform any other duties as assigned by the Head of Unit / Management.

Key Competencies:

• Knowledge of Microsoft 365, network infrastructure, and system applications.
• Basic project management and vendor coordination skills.
• Understanding of government ICT compliance and security standards.
• Strong documentation and communication skills.

Benefits:

• Flexible schedule
• Maternity leave
• Opportunities for promotion
• Professional development
• Work from home

Work Location: In person