PARKROYAL A'Famosa Melaka Resort Hiring! Full Time Bellman in Melaka, Earn up to MYR 2,500 - Ricebowl

At PARKROYAL A’Famosa Melaka Resort, the Bellman is a front-line ambassador. Since this is a premium resort environment, the role focuses heavily on the "first and last impression" of the guest experience.

Job Description: Bellman

The primary responsibility is to provide a seamless arrival and departure experience while maintaining the security and flow of the lobby.

Key Responsibilities:

• Guest Welcome: Greet guests warmly upon arrival and assist with unloading luggage from vehicles.
• Luggage Handling: Securely transport guest luggage to and from rooms using bell carts. Provide a brief room orientation (explaining lighting, AC, and amenities).
• Information Hub: Act as a local expert, providing directions and recommendations for resort facilities (water park, safari, golf course) and Melaka attractions.
• Transportation Coordination: Assist guests in hailing taxis, booking e-hailing services, or coordinating the resort’s internal shuttle services.
• Lobby Maintenance: Ensure the main entrance and lobby area remain clean, organized, and clear of obstructions.
• Storage Management: Manage the luggage storage room, ensuring all items are properly tagged and logged.

Requirements:

• Physical Stamina: Ability to stand for long periods and lift/push heavy luggage.
• Communication: Proficiency in English and Bahasa Malaysia is typically required to assist international and local tourists.
• Soft Skills: A proactive "service-first" attitude and a polished, professional appearance.
• Education: Generally requires a secondary school diploma (SPM); a certificate in Hospitality/Tourism is a plus but rarely mandatory for entry-level.

Pay: RM1,700.00 - RM2,500.00 per month

Benefits:

• Free parking
• Maternity leave

Work Location: In person