Public Mutual Berhad Hiring! Full Time Customer Service Executive in Federal Territory - Ricebowl

Job Responsibilities:

• Handle customer enquiries and requests via telephone and walk-in.
• Provide prompt and effective follow-up to resolve customer issues and enquiries.
• Manage enquiries, requests, and reporting efficiently in accordance with Company policies and service standards.
• Ensure a positive customer experience.

Job Requirements:

• Degree/ Diploma holders with at least 1 year of experience in a Call Center or Customer Service environment. Fresh graduates are encouraged to apply.
• Strong problem-solving and analytical skills.
• Attention to detail and good documentation skills.
• Strong communication and interpersonal skills, both written and verbal.