Pentens Construction Chemicals Hiring! Full Time Internship Admin in Selangor - Ricebowl

Job Responsibilities:

• Respond to customer inquiries via phone, and all platforms.
• Assist in resolving customer issues and complaints professionally.
• Maintain customer records and update information accurately.
• Support customer satisfaction initiatives and feedback collection.
• Collaborate with internal departments to ensure timely issue resolution.
• Prepare reports related to customer interactions and service performance.

Requirements:

• Currently pursuing a Diploma or Degree in Business Administration, Prcourement, Communications, or related field.
• Strong communication and interpersonal skills.
• Customer-focused mindset with problem-solving abilities.
• Proficient in Microsoft Office applications.
• Ability to work in a fast-paced environment.

What You'll Gain:

• Practical experience in customer relationship management.
• Development of communication and problem-solving skills.
• Exposure to customer service operations and business processes.
• Career development opportunities within the organization.