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PERSOL Hiring! Full Time Operation Manager (F-B) in Federal Territory, Earn up to MYR 9,000 - Ricebowl

Operation Manager (F-B)

PERSOL

MYR8,000 - MYR9,000 Per Month

Full Time

KL City, Federal Territory

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Working Location

  • Kuala Lumpur Federal Territory Malaysia

Job Description

Responsibilities

Working Location: Bangsar South, FT Kuala Lumpur



Job Responsibilities:

We are looking for a hands-on Operations Manager to lead and drive performance across our growing network of outlets. This role is highly results-driven, with success measured by:

  • Driving store sales growth and overall outlet performance.
  • Managing labor and operational costs efficiently.
  • Achieving and improving store profitability (EBITDA).
  • Ensuring strong SOP compliance and consistent service standards.
  • Building, leading, and stabilizing a high-performing operations team.
  • Demonstrating strong execution on the ground, not just planning.
  • Making sound, timely decisions in a fast-paced environment.
  • Performing effectively under pressure while maintaining operational excellence.


Requirements:

  • Minimum Diploma or Degree; candidates with strong relevant experience may be considered with SPM qualification.
  • Minimum 5 years of proven multi-outlet F&B operations management experience.
  • Experience managing both Direct Retail (DR) and Franchise operations.
  • Strong operational control in SOP, manpower, labor, stock, and outlet discipline.
  • Strong leadership and people management skills, with the ability to build teams and uphold brand standards.
  • Hands-on and willing to be actively involved on the ground (not a desk-based role).
  • Capable of managing multiple outlets and teams effectively.
  • Strong problem-solving skills with the ability to make sound and timely decisions.
  • Data-driven with good numerical sense, including cost awareness and performance tracking.
  • Strong planning, organization, and sense of urgency in execution.
  • Able to perform well under pressure in a fast-paced environment.

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