SNS Network (M) Hiring! Full Time Network Operations Center Engineer in Selangor, Earn up to MYR 4,000 - Ricebowl

Responsibilities:

• Monitor network performance, servers, and applications
• To provide SLA weekly, monthly or as required by customers and management
• Identify, diagnose, and resolve network and system issues to ensure uptime and reliability
• Respond to alerts, incidents, and outages in a timely manner
• Escalate complex issues to appropriate teams and follow up on resolutions
• Perform routine network maintenance, system updates, and configuration changes
• Document incidents, resolutions, and network performance trends
• Collaborate with IT teams to enhance system performance
• To assist in deployment and maintenance support for clients and internal teams as required
• Ensure compliance with network security policies and best practices

Requirements:

• Diploma/ Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Preferably with IT background and familiar with NOC procedures and escalations procedures.
• Knowledge of network and system is an added advantage
• Strong analytical and problem-solving skills.
• Able to work in a 24/7 shift-based environment.
• Certifications such as CCNA, CCNP, or equivalent are a plus.

Benefits:

• Employee Shares Option Scheme (ESOS)
• KPI Rewards
• EPF, SOCSO & EIS
• Overtime Claim
• Annual Leave/ Medical Leave/ Wedding Leave, etc
• Medical Claim
• Staff Purchase Scheme
• Product Training: Apple/ Intel/ Microsoft/ APC, etc
• Oversea Trip: Asia, America, Australia, Europe
• Salary Review - Twice per year

Job Type: Full-time

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Professional development

Application Question(s):

• Are you able to work 24/7 shift?
• If shortlisted, how soon would you be able to join us?

Experience:

• Network Operations Center: 1 year (Preferred)

Work Location: In person