- 2 JOO KOON CIRCLE West Region (Singapore) Singapore

Working Location
Job Description
Responsibilities
Are you a proactive, customer-focused individual who enjoys building relationships and closing deals?
Join our dynamic team and play a key role in supporting customers with their calibration and testing requirements. If you thrive in a fast-paced environment and enjoy both coordination and client engagement, we’d love to meet you.
1️⃣ Sales & Customer Management
Respond promptly to customer enquiries and prepare quotations, reminders, and sales orders
Conduct follow-ups, cold calls, and customer retention activities
Visit customer sites (Sales Executives) to assess equipment and support calibration enquiries
Gather and report customer feedback on pricing, turnaround time, and service quality
2️⃣ Order Processing & Job Coordination
Issue work orders for in-house and on-site calibration jobs
Schedule site jobs and coordinate timely execution
Arrange collection and return of customers’ instruments, including liaising with third-party logistics providers
3️⃣ Administrative & Support Functions
Support finance team in following up on outstanding invoices and aging debts
Manage customer surveys and handle compliments, complaints, and feedback professionally
Diploma or relevant qualification in Business, Engineering, or related field
Sales or customer service experience, or experience in measuring instruments or calibration is a plus — but not required
Proficient in Microsoft Excel
Strong willingness to learn and continuously upgrade skills
Team player with good communication and interpersonal skills
Able to start work immediately or within short notice is preferred
Entry-level candidates are strongly encouraged to apply.
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