Summary:
As a Client Services Executive, you’ll be the bridge between our clients and production teams, ensuring smooth communication, timely delivery, and exceptional service. This is a fantastic opportunity for someone starting out in their career or with up to one year of customer service experience who’s eager to grow in a fast-paced, client-focused environment.
Responsibilities:
Serve as the primary point of contact for clients
Ensuring world-class service and maintaining strong, ongoing relationships
Manage day-to-day service solutions and coordinate project timelines
Ensuring smooth communication across internal teams and seamless shift transitions
Ensure accurate documentation of client communications and support timely delivery
Recognize and deliver service solutions for specific jobs with precision and efficiency
Qualifications:
Associate degree or above
Fresh graduates with internship/ part-time job experience are welcome
Strong team player with excellent communication and interpersonal skills
Highly detail-oriented with strong organizational and multitasking abilities
Proficient in written and spoken English, Mandarin, and Cantonese
Able to perform under pressure in a fast-paced environment
Skilled in Microsoft Office applications (Word, Excel, Outlook, etc.)
Willing to work overtime, shift schedules, including overnight duties (attractive shift allowance provided)
Why you should consider this opportunity:
We offer attractive remuneration package with fringe benefits to right candidates. such as
5 days’ work week
8 hours' work day
1 min walk from MTR
Medical, Life, Dental insurance
Birthday leave, Company leaves
Compensation leaves for public holidays fall on Saturday
Overtime pay
Double pay
Interested parties please send resume with date of available and expected salary by clicking "APPLY NOW".
All information received will be kept in strict confidence and will be treated only for employment related purposes.
Full-time