JOB SUMMARY
The Operation & Admin Manager serves as the vital link between the Head Office and our front-line restaurant branches. You will oversee the full spectrum of administrative operations, ensuring that both the headquarters and all restaurant outlets have the logistical support and organized systems needed to run efficiently. You will be the "go-to" person for operational bottlenecks, vendor management, and general corporate compliance.
KEY RESPONSIBILITIES
1. Branch & Office Operations
Administrative Oversight: Lead and manage daily administrative functions for the Head Office and all retail/dining outlets.
Workflow Optimization: Review and improve administrative SOPs to enhance communication and efficiency between the office and branch supervisors.
Licensing & Compliance: Coordinate the renewal of restaurant licenses, water permits, and other statutory requirements to ensure uninterrupted operations.
Facilities Management: Oversee office and store maintenance, including equipment repairs, pest control, and cleaning services.
2. Vendor & Procurement Management
Non-Food Procurement: Manage relationships and negotiate contracts with non-food suppliers (e.g., stationery, printing, uniform, and maintenance contractors) to achieve cost-effectiveness.
Contract Management: Maintain a centralized database of all service contracts, tenancies, and renewal dates.
3. General Administration & Support
Documentation: Handle formal correspondence with landlords (e.g., Housing Department/Link REIT), government bodies, and external partners.
Risk & Insurance Support: Coordinate yearly insurance renewals and handle basic claim procedures (e.g., gathering incident reports or other relvant information from branches) for Third-Party or Property claims as they arise.
Project Support: Assist in new store openings, including the coordination of logistics, utilities setup, and administrative readiness.
JOB REQUIREMENTS
5+ years of experience in Office / Operations Administration, with at least 2 years in a managerial role (F&B or Retail background is a significant advantage).
A "jack-of-all-trades" mindset - comfortable handling everything from high-level vendor negotiations to practical branch support.
Fluent in Cantonese and English; must be able to write professional emails and reports.
Strong ability to handle emergencies (e.g., site maintenance issues) and coordinate solutions quickly.
Proficient in MS Office (Excel/Word) and digital tools for document management.
How to Apply
Please click “APPLY NOW” to submit your CV included your expected salary and earliest availability.
(All information collected will be used for recruitment purposes only.)
Full-time