Ng Teng Fong General Hospital Hiring! Full Time Manager (Clinical Ops) in - Ricebowl

Overview

Reporting to the Head (Clinical Operations), this position is required to provide managerial support for the operations of clinical services, programme/ projects and Specialist Outpatient services. This role works closely with healthcare professionals, administrative teams, and external partners to coordinate operations, manage resources, and ensure seamless service delivery.

Job Responsibilities:

You will be responsible for the following:

Clinical Service Planning & Implementation of services

• Support Clinical HOD/DOS in planning and execution of clinical services across JurongHealth campus such as Ward, Operating Theatres and Specialist Outpatient Clinics facilities.
• Support clinician leads in coordinating across departments and multi-disciplinary teams to introduce, develop and implement clinical programmes and services.
• Responsible for accurate and timely submission of monthly Reports
• Monitor, track, and report performance metrics accurately
• Involved and support in budgetary planning and implementation of departmental workplans
• Contribute to business development and community outreach

Project and Programme Management

• Provide support / lead / implement and facilitate quality projects & programmes
• Arrange working meetings and provide secretariat support for the multidisciplinary teams, both internal and external to the organization.
• Lead continuous improvement initiatives to enhance processes, compliance, and operational outcomes

Staff Leadership and Management

• Build and maintain a positive, collaborative, and high-performing team environment
• Provide clear direction, set expectations, and ensure accountability among staff
• Coach, mentor, and support staff through regular feedback and professional development opportunities
• Drive staff engagement and cultivate a culture of continuous learning and improvement

Other assignments

• Any assignments or projects when assigned by the supervisor or HOD.

Requirements:

• Degree in any discipline
• Minimum 5 years relevant experience in operations, healthcare, or administrative roles preferred
• Strong coordination, problem-solving, and communication skills
• Ability to manage multiple tasks in a fast-paced environment and under tight timelines
• Project management capabilities and experience in cross teaming environment
• Good analytical and communication skills