NSK Hiring! Full Time Customer Service Representative in Selangor - Ricebowl

Company Description NSK (Nippon Seiko Kabushiki Kaisha) is a global Japanese-listed company with more than 100 years of history, evolving from a regional ball bearing supplier into a leading roller bearing and automotive systems manufacturer. The company employs over 31,500 people across 29 countries, offering a stable and international work environment. More information about the company can be found at *************
NSK Bearings (Malaysia) is a sales trading company of both automotive and industries bearings.

Role Description This is a full-time, on-site Customer Service Representative role based in Subang Jaya. The Customer Service Representative will handle incoming inquiries from customers, distributors, and internal stakeholders via phone and email, providing accurate information on products, orders, and deliveries. Responsibilities include processing sales orders, preparing quotations, updating customer records, and coordinating with logistics and sales to ensure timely and accurate service. The role also involves proactively following up to ensure customer satisfaction.

Qualifications

• At least 1 - 3 years' of relevant work experience
• Good verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Prior experience in customer service, sales support, or a related role; experience in industrial or automotive sectors is a plus.