- North Buona Vista Road one-north Southwest (Singapore) Singapore
PEOPLE PROFILERS PTE LTD Hiring! Full Time Customer Service Concierge in Southwest (Singapore), Earn up to SGD 3,000 - Ricebowl
Customer Service Concierge
PEOPLE PROFILERS PTE LTD
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Job Description
Responsibilities
3 shifts: 9:30am-6:30pm, 1:15pm-10:15pm, 12-9pm
Handle systems relating to shopper management and assist in mall inspection
Assist CMO in tenant relation matters (E.g. Facilitate tenant’s request and issuance of mall communication materials)
Provide assistance and general information to shoppers at the Concierge Desk
Handle the administrative and clerical work relating to the events and promotions at the mall
Handle mall redemption programs such as vouchers, premiums, and parking
Assist in customer reward programs including educating tenants on the voucher program
Assist in collating tenants’ gift voucher reimbursement.
Assist in events at the mall, especially weekends, whenever necessary. This includes facilitating logistics setup, taking photos, etc.
Handling and administering Lost & Found items
Answering incoming phone lines and email enquires
Prepare monthly duty roster and ensure efficient allocation of manpower.
Any other duties and responsibilities as may be reasonably requested by your immediate supervisor from time to time.
Requirements
At least 1 year of proven experience in the retail / mall industry.
Creative, dynamic, and resourceful with good media and relevant promotional partners’ contacts
A team player and self-starter with good interpersonal skills, excellent written and verbal communications skills, and a keen eye for detail and design aesthetics
Data driven and results-oriented, comfortable with numbers and able to meet tight deadlines
Proficient in Microsoft Word, Excel & Powerpoint
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word format to Del•••••••*************
We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd
Tel: 69•• •754
EA Registration Number: R24124723
EA License number: 02C4944
EA Personnel: Delwin Lim Junjie
Handle systems relating to shopper management and assist in mall inspection
Assist CMO in tenant relation matters (E.g. Facilitate tenant’s request and issuance of mall communication materials)
Provide assistance and general information to shoppers at the Concierge Desk
Handle the administrative and clerical work relating to the events and promotions at the mall
Handle mall redemption programs such as vouchers, premiums, and parking
Assist in customer reward programs including educating tenants on the voucher program
Assist in collating tenants’ gift voucher reimbursement.
Assist in events at the mall, especially weekends, whenever necessary. This includes facilitating logistics setup, taking photos, etc.
Handling and administering Lost & Found items
Answering incoming phone lines and email enquires
Prepare monthly duty roster and ensure efficient allocation of manpower.
Any other duties and responsibilities as may be reasonably requested by your immediate supervisor from time to time.
Requirements
At least 1 year of proven experience in the retail / mall industry.
Creative, dynamic, and resourceful with good media and relevant promotional partners’ contacts
A team player and self-starter with good interpersonal skills, excellent written and verbal communications skills, and a keen eye for detail and design aesthetics
Data driven and results-oriented, comfortable with numbers and able to meet tight deadlines
Proficient in Microsoft Word, Excel & Powerpoint
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word format to Del•••••••*************
We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd
Tel: 69•• •754
EA Registration Number: R24124723
EA License number: 02C4944
EA Personnel: Delwin Lim Junjie
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