- 60 PAYA LEBAR ROAD Central Region (Singapore) Singapore

Working Location
Job Description
Responsibilities
Resolved issues related to Microsoft applications, Windows systems, and agency-specific software.
Delivered System support via BeyondTrust, chat, email, and phone while maintaining high service levels.
Develop, modify, and optimize operating systems, middleware, and compilers.
Perform system analysis to identify performance bottlenecks and implement solutions.
Collaborate with infrastructure and application teams to ensure seamless system integration.
Maintain system documentation, coding standards, and version control.
Troubleshoot complex software and hardware issues at the system level.
Accessed user machines to troubleshoot and implement solutions effectively.
Documented technical steps in ServiceNow for transparency and SLA compliance.
Advised users on preventive maintenance, helping reduce recurring incidents.
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