SINGAPORE COMPUTER GUYS PTE. LTD. Hiring! Full Time System Administrator in Central Region (Singapore), Earn up to SGD 2,800 - Ricebowl

Who Are We Looking For

We're looking for someone to provide game changing services to our customers. Resourceful, independent and strong follow up skills are key qualities in this position.

You will be interacting with customers, responding to their needs. Gather customer’s information and determine the issue by evaluating and analysing the symptoms. You will follow up and make scheduled callbacks to customers where necessary. You will help build, maintain and troubleshoot the client's infrastructure. You will be working alongside other engineers to ensure highest levels of client service delivery.

Your Duties & Responsibilities

Provide Level 1 / 2 IT support to end users (onsite / remotely)

Provide front-line IT support to employees via walk-ups, tickets, and MS Teams

Maintain accurate ticketing processes and asset management tracking records

Provide emergency requests / VVIP support outside of business hours

Monitor, troubleshoot, and repair IT hardware and software

Handle hardware and software sourcing / purchasing

Write and update technical documentation for end users and the IT team

Assist in Projects / Audits based task given by the IT team

Liaising with 3rd party vendors

You're Good At

Good interpersonal skills

Highly adaptable and flexible

High level of ethics, values, integrity and trust

High proficiency in both written and spoken English

Will Be Awesome If You Are/Have

Highly disciplined and productive when working independently

Takes initiative to identify gaps and develop solutions to close the gaps

Good in follow up and follow through to complete tasks

Powershell / CMD Line Scripting

Deployment Knowledge (SCCM/Intune/Custom Imagings/Software Centers)

Windows Server Knowledge

Qualifications

Minimum 2 years of experience providing IT support in a corporate environment

Experience in supporting and troubleshooting Windows 10, MS Office, Windows Server (ADFS/LDAP/WSUS) in a business environment