- Kuala Lumpur Federal Territory Malaysia
Tokio Marine Insurance Group (Asia) Hiring! Full Time Manager, IT Infrastructure in Federal Territory - Ricebowl
Manager, IT Infrastructure
Tokio Marine Insurance Group (Asia)
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Job Description
Responsibilities
Responsibilities
- Manage end-to-end IT infrastructure (compute, storage, network, virtualization, OS platforms).
- Plan and execute infrastructure deployment, upgrades, patching, and configuration changes under change management governance.
- Ensure proactive monitoring, alerting, and capacity planning to prevent incidents and outages.
- Implement security best practices including hardening, vulnerability remediation, and compliance adherence.
- Oversee backup, disaster recovery planning, and regular testing of recovery procedures.
- Manage infrastructure lifecycle (provisioning, optimization, scaling, decommissioning).
- Collaborate with vendors, auditors, and regulators for compliance and service delivery.
- Ensure documentation (SOPs, architecture, configurations) is accurate and up-to-date.
- Degree in Information Technology.
- Minimum 8 years in IT Infrastructure environment with 3 years experience in IT project management.
- Good knowledge of VMware, Nutanix AHV, Windows Server, Linux, IBM As400 / iSeries, IIS, RDS, Citrix, etc
- Good understanding of networking (Cisco, Aruba, Arista, F5, etc) and identity services (Active Directory, Entra ID, etc).
- Experienced in cloud and Microsoft 365 services.
- Knowledge of ITIL processes (incident, change, problem management).
- Experience with monitoring, backup, asset management solutions.
- Scripting/automation (PowerShell, Bash)
- Good analytical, troubleshooting, and decision-making skills.
- Understanding of regulatory and compliance frameworks.
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