- Selangor Malaysia
Working Location
Job Description
Responsibilities
Order Management
• Advises on customer inquiries, creates offers for the customer and oversees
customer orders in the ERP system and determines the delivery dates to fulfill
the customer order at the requested date.
• Doing preliminary technical clarification, commercial clarification incl.
creditworthiness, export control checks, determination of delivery dates,
reservation of inventory and, if applicable, manufacturing capacities,
information regarding oer validity to create the prerequisites for closing a
contract.
• Controls order-related compliance of the delivery dates and quantities to
initiate proactive measures for optimizing delivery reliability in good time.
• Controls delivery dates and initiates deliveries in a timely manner to ensure
delivery reliability to the customer.
• Arranges invoicing to the customer, performing the related post-calculation,
controlling order cost receipt and utilizing additional charges to optimize the
value flow and show a correct margin.
• Plans the design of logistics and transport concepts with the customer in
cooperation with logistics process, packaging, transport handling to safeguard
the delivery process, minimize costs and create an optimum logistics chain.
Logistics
• Analyzes and constantly optimizes the organizations processes to enhance
performance.
• Establishes, monitors, updates, and benchmarks metrics, and derives and
proposes measures to improve.
• Provides analyses as required by Supply Chain Management.
• Proposes and takes over responsibility for defined and assigned improvement
projects.
• Initiates and implements supplier improvement programs.
• Establishes operational vendor relations, identifies and resolves vendor
conflicts.
• Establishes SCM oriented customer relations in order to meet customer
expectations.
• Cooperates with the internal Procurement, Controlling and Logistics functions
to ensure acceptance of and adherence to SC processes, guidelines, and tools.
• Communicates with external auditors in accordance with the superior.
• Contributes to projects, work groups and the training of new employees in the
area of expertise.
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