Eagle Cliffe (M) Hiring! Full Time SENIOR EXECUTIVE - ASSISTANT MANAGER – INSTITUTIONAL - STRATEGIC PROGRAMS in Selangor, Earn up to MYR 5,500 - Ricebowl

JOB SUMMARY

The Senior Executive / Assistant Manager – Institutional & Strategic Programs is responsible for overseeing and managing institutional projects, corporate partnerships, marketing coordination, and large-scale program operations within the organization. This role ensures proper coordination between internal teams, government bodies, corporate partners, institutional clients, and marketing teams while maintaining strong operational, financial, and compliance standards. The Senior Executive / Assistant Manager will lead program execution, monitor performance, improve operational processes, verify promotional initiatives, and ensure all institutional initiatives are delivered efficiently and professionally.

KEY RESPONSIBILITIES

1. Leadership & Team Management

• Lead, supervise, and mentor team members including executives and administrative staff.
• Set clear performance targets and monitor staff productivity and performance.
• Assign tasks and responsibilities to ensure efficient workflow and timely completion of projects.
• Conduct regular performance reviews and provide coaching to team members.

2. Institutional Programs & Project Oversight

• Manage tender projects, institutional programs, corporate collaborations, and strategic partnerships.
• Oversee project planning, implementation, and reporting for all institutional initiatives.
• Coordinate closely with internal departments including operations, finance, supply chain, marketing, and retail teams.
• Ensure smooth execution of large-scale supply or community-based programs.

3. Financial Oversight & Claims Management

• Oversee invoicing, claims submission, payment reconciliation, and financial documentation.
• Ensure all financial records related to institutional projects are accurate and properly maintained.
• Review and approve claims submissions, invoices, and payment summaries.
• Work closely with finance teams to ensure timely billing and payment collections.

4. Marketing Coordination & Promotion Verification

• Coordinate with marketing and retail teams on institutional campaigns, promotional activities, and special programs.
• Verify monthly promotions, ad-hoc promotional requests, and campaign details before management approval.
• Monitor promotional execution and ensure alignment with company objectives and operational capabilities.
• Review promotional performance and provide recommendations for improvement and sales growth.
• Assist management in planning strategic marketing initiatives for institutional and retail programs.

5. Process Management & Operational Improvement

• Develop and improve operational workflows for project management and reporting.
• Monitor systems used for reporting, claims tracking, and data management.
• Identify operational gaps and implement process improvements to enhance efficiency.
• Ensure proper documentation and internal reporting structures.

6. Reporting & Strategic Analysis

• Prepare and present regular operational, sales, and financial reports to management.
• Analyze trends, program performance, sales performance, and operational outcomes.
• Provide recommendations to improve efficiency, profitability, and operational effectiveness.
• Maintain accurate documentation for audits, management reviews, and internal records.

7. Compliance & Governance

• Ensure all activities comply with company policies, regulatory requirements, and internal SOPs.
• Conduct periodic reviews and checks to maintain process integrity.
• Ensure transparency, accountability, and proper governance in all institutional activities.

REQUIREMENTS

• Bachelor’s Degree in Business Administration, Finance, Management, or related field.
• Minimum 3 years working experience in operations management, institutional projects, finance operations, corporate partnerships, or marketing coordination.
• Strong leadership and team management skills.
• Excellent coordination and organizational abilities.
• Strong analytical, reporting, and problem-solving skills.
• Ability to manage multiple projects simultaneously.
• Experience working with government agencies, institutions, or large-scale programs is an added advantage.

KEY COMPETENCIES

Leadership & Team Management

Strategic Planning

Operational Management

Financial & Claims Management

Marketing Coordination

Promotion Verification & Analysis

Project Coordination

Stakeholder Engagement

Compliance & Governance

Job Types: Full-time, Permanent, Contract

Pay: RM4,000.00 - RM5,500.00 per month

Benefits:

• Free parking
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Application Question(s):

• Expected Salary ?
• Notice Period ?

Education:

• Bachelor's (Preferred)

Work Location: In person