- Kuala Lumpur Federal Territory Malaysia
Working Location
Job Description
Responsibilities
We are looking for a responsible, organized, and detail-oriented Junior E-Commerce Operations Executive to support our growing online business.
This role is ideal for someone who enjoys operations, fulfillment, inventory coordination, and customer service.
No Shopify or Shopee experience is required as training will be provided.
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Key Responsibilities
1. Order Management for example handle the daily Shopify and Shopee orders
2. Packing & Fulfillment like prepare shipments for daily collection
3. Customer Service that respond to customer inquiries via WhatsApp, Shopify, and Shopee
4. Inventory & Stock Control like coordinate with production team for replenishment
5. Production Coordination and administrative Support
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Requirements
* Positive attitude
* Honest and responsible
* Attention to detail
* Basic computer skills
* Able to use Microsoft Excel or Google Sheets
* Able to communicate in English and Bahasa Malaysia
* Able to work independently and as part of a team
Bonus Skills
* Shopify experience
* Shopee Seller Centre experience
* Customer service experience
* Fulfillment or warehouse experience
* E-commerce experience
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What Success Looks Like After 90 Days
* Orders processed accurately with minimal mistakes
* Customer inquiries responded to promptly
* Inventory records kept up to date
* Strong coordination with fulfillment and production teams
* Positive feedback from customers and internal teams
Pay: RM2,000.00 - RM3,000.00 per month
Benefits:
Work Location: In person
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