Premium Vegetables Oils Hiring! Management Trainee (Customer Service) in Federal Territory, Earn up to MYR 1,000 - Ricebowl

Management Trainee (Customer Service)

Full job description

Key Responsibilities:

• Deliver end-to-end customer service, managing inquiries, orders, deliveries, complaints, and follow-ups.
• Process sales orders, delivery schedules, and documentation accurately.
• Coordinate with sales, warehouse, logistics, and finance teams to ensure smooth delivery.
• Manage multiple stakeholders to meet delivery timelines effectively.
• Follow up on issues across departments and ensure timely resolution.
• Handle customer issues including delivery delays, quality concerns, and shortages.
• Maintain strong relationships with key and long-term customers.
• Monitor order/shipment status and proactively update customers.
• Support packaging/artwork coordination with suppliers and assist in securing customer approvals.
• Prepare basic reports on orders, complaints, and customer feedback.
• Take initiative to improve processes and enhance customer service efficiency.

Requirements:

• Qualification: Degree in Business Administration or related field.
• Fresh graduates are encouraged to apply.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
• Strong verbal and written communication skills.
• Able to work well in a team and collaborate with others.
• Capability to uphold confidentiality and manage delicate information discreetly.
• Willingness to learn.

Job Type: Internship

Location: Unit 6-3, level 6, Wisma UOA Damansara II, 6 Changkat Semantan, 50490 KL.

Pay: RM1,000.00 per month

Benefits:

• Free parking
• Opportunities for promotion
• Professional development

Work Location: In person