JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves
Maintenance & Operations: Develop and maintain maintenance schedules (both preventive and reactive) for all retail bank locations, coordinating daily service operations and ensuring timely resolution of facility issues to minimize disruption to banking services.
Vendor & Contractor Management: Serve as the primary liaison between bank branches, service vendors, and landlords. This includes sourcing, negotiating contracts, managing performance against KPIs and service level agreements (SLAs), and ensuring all work meets quality standards.
Health & Safety Compliance: Ensure all facilities and works comply with local legislation, building regulations, and the bank's health and safety practices. Conduct regular facility inspections and audits to proactively identify and address potential issues.
Financial Management: Assist in budget preparation and monitoring for facility operations. This includes preparing cost estimates for repairs, tracking expenses, and ensuring all works remain within approved budgets.
Project Coordination: Support the Facilities Manager in the planning and execution of minor projects, such as office reconfigurations, renovations, or equipment installations.
Stakeholder Communication: Facilitate regular communication with branch managers, internal stakeholders and management through regular updates and meetings, providing excellent customer service and addressing occupant concerns promptly.
Documentation & Reporting: Maintain accurate records of facility assets, maintenance history, and operational inspections. Prepare and present reports on facility operations, performance metrics, and budget variances for management review.
Emergency Response: Be available on standby for emergency call-outs outside of operational hours and actively participate in emergency evacuation and business continuity planning
Interested? An ideal candidate would need to have the following qualifications
Desired experience and technical skills
Required
Bachelor’s degree in Facilities Management, Engineering, Business Administration, or related field
At least 5 years of experience in facilities management, preferably within retail or financial services
Proficiency in MS Office
Excellent project management and problem-solving abilities
Proactive, detail-oriented, and skilled in building relationships across teams
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.