Hays Hiring! Full Time IT Support (In-house), 40K Up in Hong Kong - Ricebowl

We are seeking a Senior IT Support to provide personalised, high-priority technical support to our executive leadership and other senior stakeholders for one of our most sizeable in-house clients.

Your new role

• Provide advanced technical support for hardware, software, and network-related issues
• Deliver immediate, high-quality IT support to C-suite executives, board members, and VIP users (both in-office and remotely)
• Manage and maintain executive laptops, mobile devices, and collaboration tools (Teams, Zoom, etc.)
• Set up and support AV systems for meetings, board sessions, and business presentations
• Troubleshoot hardware, network, and software issues with minimal disruption to operations
• Develop and maintain documentation, technical procedures, and policies

What you'll need to succeed

• 3+ years of IT support experience as well as supporting executives or senior leadership
• Knowledge of Windows, macOS, enterprise mobile management, and modern collaboration suites (Microsoft 365, Zoom, Teams, Google Workspace, etc.)
• Experience with helpdesk tools, endpoint management, and remote support solutions
• Excellent communication and customer service skills, with a calm and professional attitude
• Fluency in English is a must

What you need to do now

If you fulfil all the qualifications mentioned above and have the drive to succeed, click apply below!