Integrated Health Plans (Malaysia) Sdn. Bhd. Hiring! Full Time Business Analyst - Project Coordinator in Pulau Pinang, Earn up to MYR 4,000 - Ricebowl

Key Responsibilities

• Report directly to the Product Manager and support day-to-day product and project activities
• Engage with business users and stakeholders to gather, analyze, and document requirements
• Collate and prepare Scope of Work (SOW) documents
• Translate SOW and business needs into clear Business Requirement Documents (BRD)
• Communicate and clarify requirements with developers and technical teams
• Work closely with Quality Analysts (QA) to support internal testing and User Acceptance Testing (UAT)
• Coordinate and track Change Requests (CRs), ensuring:
• Clear scope definition
• Agreed timelines and deadlines
• Strict follow-up until completion
• Assist in project coordination activities such as timeline tracking, dependency management, and issue escalation
• Ensure deliverables align with agreed requirements, timelines, and quality standards

Requirements

• Minimum 3 years of experience as a Business Analyst, Project Coordinator, or similar role
• Background or strong knowledge in Information Technology (IT)
• Good understanding of Agile methodology
• Hands-on experience working with:
• Websites
• Web portals (SaaS platforms)
• Mobile applications
• Strong documentation skills (SOW, BRD, functional requirements)
• Good communication and stakeholder management skills
• Ability to manage multiple change requests and deadlines concurrently

Good to Have / Added Advantage

• Understanding of the Project Management Life Cycle (PMLC)
• Experience handling projects related to healthcare systems or platforms

Job Type: Full-time

Pay: RM3,000.00 - RM4,000.00 per month

Application Question(s):

• Which of the following statements best describes your right to work in Malaysia?
• How much notice are you required to give your current employer?
• What's your expected monthly basic salary?

Work Location: In person