WHO ARE WE ?
DESINCE is a fast-growing e-commerce fashion brand expanding into the retail market. With a strong presence in the digital space, we are now venturing into omnichannel strategies to combine online and offline customer experiences. This is an exciting opportunity to join a dynamic team and drive innovation across both e-commerce and retail platforms.
The Shop Assistant will play a crucial role in supporting both our e-commerce success and retail expansion efforts. This position involves assisting with day-to-day retail operations while contributing to the execution of campaigns that align with our digital marketing strategies. You will work closely with the Sales Executive to ensure a seamless and engaging customer experience across both online and in-store channels.
JOB DESCRIPTION :
- Handle customer inquiries and complaints professionally and efficiently.
- Maintain receptionist area condition and visual merchandising standard.
- Prepare regular sales reports for management review.
- Identify and develop new customers through walk-ins, online channels, cold calls, and referrals.
- Maintain strong relationships with existing customers to ensure repeat business.
- Prepare quotations, sales orders, and follow up on payments.
- Achieve monthly and annual sales targets set by the management.
REQUIREMENT :
- Preferably experience working in customer service at least 1 years
- Fresh graduate are welcome to apply
- Able to work under minimum supervision
- Excellent communication skill in Bahasa & English
- Fast-learner, energetic, vibrant & friendly
WORKING HOURS/DAYS :
- 6 days/ week, 8.30 am - 5.00 pm
- Attendance Allowance - RM 100.00
- Individual Sales Commission - Based on sales for that particular month
BENEFITS:
- Additional leave
- Free parking
- 15% staff discount on Desince products
- Insurance & medical coverage (including panel clinic)
- Medical benefits
- EPF / SOCSO / EIS / PCB
- Monthly lunch gathering treat
- Company trips & staff activities
- Annual salary increment
- Yearly bonus
- Company-provided laptop and necessary devices
- Positive company culture and supportive working environment
- Opportunities to grow and build a long-term career with us
- Overtime
Job Type: Full-time
Pay: From RM1,700.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Work Location: In person