SUN INNS HOTEL SDN BHD Hiring! Full Time Hotel Audit Assistant - Executive in Selangor, Earn up to MYR 2,900 - Ricebowl

Hotel Audit Assistant / Executive

Key Responsibilities
1. Room & Hotel Quality Audit

• Conduct regular inspections of guest rooms (cleanliness, readiness, functionality, presentation)
• Check bathrooms for hygiene, amenities, and safety standards
• Inspect public areas (lobby, corridors, lifts, staircases, and facilities)
• Identify maintenance issues, defects, and SOP non-compliance
• Record audit findings with scoring and photo evidence
• Follow up on corrective actions and improvements

2. Front Office System Audit

• Audit front office operations and PMS system usage
• Verify check-in/check-out records and room status accuracy
• Review transactions (rates, discounts, voids, cancellations, adjustments)
• Reconcile system data with daily reports and cash records
• Detect system errors, misuse, or control weaknesses
• Ensure compliance with internal control procedures

3. Reporting & Compliance

• Prepare structured audit reports with findings and recommendations
• Maintain proper audit documentation and evidence
• Highlight risks and operational issues to management
• Support special audits or investigations when required

Requirements

• Diploma/Degree in Hospitality, Tourism, or related field
• Experience in hotel operations (front office/housekeeping/audit) is an advantage
• Fresh graduates are encouraged to apply
• Familiar with hotel PMS systems (e.g., ABS, I hotel or similar)
• Strong attention to detail and analytical skills
• Good communication in English and Bahasa Malaysia
• Computer literate (Microsoft Office)
• Able to work independently and travel between sites
• Own transport is an advantage

Skills

• Hotel operations audit
• Front office system control
• Room & facility inspection
• Reporting and documentation
• Problem-solving and attention to detail
• Communication and coordination
• System and transaction verification
• Compliance monitoring

Job Type

• Full-time
• Permanent

Benefits

• EPF / SOCSO / EIS
• Annual leave
• Medical leave
• Training & development provided
• Career advancement opportunities
• Performance-based growth opportunities

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,800.00 - RM2,900.00 per month

Work Location: In person