IGREEN OFFICE FURNITURE is seeking a highly organized and proactive Admin & Logistics Coordinator to manage daily logistics and ensure seamless customer service. This role is essential to maintaining our commitment to efficient deliveries and high client satisfaction. As an Admin & Logistics Coordinator, you’ll coordinate with customers, suppliers, and our internal team to arrange timely deliveries and handle logistics documentation. This position offers growth opportunities and hands-on experience in a supportive, team-oriented environment.
Key Responsibilities:
- Delivery Coordination: Schedule and arrange deliveries, coordinate with customers to confirm details, including delivery date, time frame, and entry permits, ensuring a smooth process.
- Order & Route Planning: Plan delivery routes in advance, securing approval to optimize efficiency. Forecast weekly delivery needs.
- Customer Communication: Proactively reach out to customers, providing real-time delivery updates, and handling any changes or rescheduling requests.
- Supplier Management: Liaise with suppliers to confirm product lead times, follow up on shipments, and ensure timely delivery.
- Document Filing: Accurately manage and file delivery documents, including invoices, delivery orders, and service notes, for both clients and suppliers.
- Problem Solving: Handle unforeseen challenges such as driver absences, delays, and client concerns, coordinating with internal teams to resolve issues promptly.
- Feedback Collection: Gather customer feedback and reviews, helping our team continuously improve our service.
Who We’re Looking For:
- Experience: 1-3 years in a logistics, customer service, or administrative role (experience in furniture or related industries is a plus).
- Skills:
- Strong organizational skills with attention to detail.
- Excellent verbal and written communication skills, comfortable making customer calls.
- Ability to multi-task and problem-solve under pressure.
- Familiarity with logistics software and Excel for documentation and scheduling.
- Personality: A proactive team player who is adaptable, enjoys collaborating, and thrives in a fast-paced environment.
Why Join Us?
- Career Growth: Opportunities to take on increased responsibility and grow within the company.
- Supportive Team Culture: Work in a collaborative environment that values every team member’s contribution.
- Dynamic Environment: Be part of a team where every day brings new challenges and learning opportunities.
Job Type: Full-time
Pay: RM2,500.00 - RM4,000.00 per month
Benefits:
- Opportunities for promotion
Education:
Experience:
- Logistic: 1 year (Preferred)
Language:
- Mandarin (Preferred)
- Bahasa (Preferred)
Work Location: In person