jobs in The Kettle Gourmet

The Kettle Gourmet Hiring! Full Time Operations - Admin Executive in Selangor, Earn up to MYR 4,000 - Ricebowl

Operations - Admin Executive

MYR3,000 - MYR4,000 Per Month
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Working Location

  • Subang Jaya Selangor Malaysia

Job Description

Responsibilities

At The Kettle Gourmet, we're not just another snack brand — we're rewriting the rules of flavour and customer experience. Founded by Zac Chua, we thrive on bold ideas, relentless execution, and a team that actually owns their work. No corporate bureaucracy. No hand-holding. Just real accountability, real impact, and the chance to build something iconic from the ground up.

Why this role isn't for everyone

We need an Operations & Admin Executive who's done with roles where nothing is your problem. Someone who:

  • Gets things done without being told twice
  • Treats the business like it's their own — because operationally, it kind of is
  • Finds satisfaction in a system that runs cleanly, not chaos that keeps them busy

This is for you if

  • You take ownership of a tracker and actually keep it updated
  • You're the person who notices something's about to go wrong before it does
  • You want your work to directly impact real revenue, not sit in a backlog
  • You're comfortable juggling daily fulfillment, supplier coordination, and finance admin — without losing the thread on any of them

What you'll own

Operations & fulfillment

  • Daily fulfillment for Shopify, Shopee, and Lazada orders — pack, coordinate, dispatch
  • Liaise with Shopee riders for instant delivery cut-offs (3pm daily)
  • Coordinate B2B order pickups and deliveries via Lalamove and other logistics partners
  • Maintain inventory tracker daily across B2B, offline, and ecommerce channels
  • Manage stock movement between office and warehouse
  • Bi-weekly inventory reporting — flag expiring goods and low stock levels
  • Place and track factory orders to ensure timely stock replenishment

Procurement

  • Source and evaluate suppliers for ad-hoc items (packaging, marketing materials, booth supplies)
  • Manage recurring monthly supplies — carton boxes, tapes, airway bills
  • Update expense tracker weekly across all procurement items

Finance & admin

  • Generate and send invoices to B2B clients
  • Send monthly Statement of Accounts (SOA) to all B2B accounts by end of month
  • Handle general admin coordination with the Singapore HQ team

Product development support

  • Coordinate with factory on new flavour and product development (monthly)
  • Facilitate internal taste tests and compile feedback
  • Ensure packaging copy accuracy before production sign-off

What we're looking for

  • 1–3 years of experience in operations, logistics, or ecommerce fulfillment
  • Comfortable with Google Sheets — you actually keep trackers updated
  • Experience with ecommerce platforms (Shopify, Shopee, Lazada) is a strong advantage
  • Basic invoicing and admin experience
  • Organised, reliable, and proactive — you flag problems before they become fires
  • English proficiency required. Bahasa Malaysia or Mandarin is a bonus
  • Able to start immediately

Working Hours

  • Monday to Friday: 9am - 6pm
  • Saturday 9am - 3pm
  • Flexible early finish (3pm) on 2 days of your choice each week — Wednesday, Thursday, or Friday.

Why join us

  • Small team, real ownership — your work is visible and it matters
  • No layers of approval for day-to-day decisions — just get it done
  • From Malaysia to regional — we're actively expanding into new markets and you'll grow with us
  • Competitive salary, reviewed based on performance

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

  • Additional leave
  • Opportunities for promotion
  • Professional development

Work Location: In person

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