Carsome Hiring! Full Time Executive, Telesales in WP Kuala Lumpur - Ricebowl

About You

Embark on a career at CARSOME, where our vision is to create the most trusted vehicle ownership ecosystem that is driven by technology and data. Join us in our mission to deliver unparalleled peace of mind to customers throughout their pre-owned vehicle ownership experience. At CARSOME, we are guided by values that prioritize our customers, encourage collaborative problem-solving, strive for continuous improvement, and foster bold yet thoughtful innovation. We're committed to efficient, humble leadership and taking ownership in our roles, always aiming to positively impact our employees, customers, and community.

• To build customer relationships and attract new customers to use ************* by managing the accounts that have been assigned.

• To promote ************* to potential customers and enable adaptation and successfully convert users to paying customers.

• Listen to customers’ feedback and channel the issues to relevant departments and ensure solutions are provided accordingly.

Your Day-to-Day

• Perform more than 40 successful business calls per day to dealers & sales agents.

• Generate contact leads via competitor sites.

• Engage all dealers assigned by the manager to promote new products/services offered.

• Train and guide dealers on how to advertise correctly & get their inventory updates on a monthly or weekly basis.

• Acquisition of new customers from areas (East Coast, Sabah & Sarawak).

• Convert free users to paying customers.

• Contact and follow up in a timely manner to close.

• Furnish daily reports on closed won/lost accounts in Team shared G-Doc.

• Build and manage customer accounts and increase their spending month on month with good planning & execution.

• Gather and analyse market intelligence from areas assigned.

• Build and maintain excellent relationships with dealers & sales agents.

• Promote advertising with inspection report & extended warranty (Carlist Qualified).

• Ensure listings quality is achieved via PIPP (Picture, information, Price & Position).

• Participate fully in the team which includes taking part in weekly meetings, directing feedback and ideas to the team manager to help grow the business.

Your Know-How

• Possess a minimum school certificate (SPM or equivalent)

• Relevant work experience in telesales/calling (circa 2+years).

• Proficiency in relevant computer applications (MS Office).

• Excellent telephone skills and courteous