Logicalis GmbH Hiring! Full Time Technical Services Intern in WP Kuala Lumpur - Ricebowl

Technical Services Intern

Support both Presales and Delivery Services teams by enhancing documentation quality, streamlining internal processes, and fostering cross‑functional collaboration.

• Identify recurring project activities and assist in creating templates for Work Breakdown Structures (WBS) including scope, technology categories, cost estimates, and resource mapping.
• Assist in drafting Statements of Work (SOWs) and proposal templates.
• Capture internal handover processes such as P2P (Presales to Post-sales) sessions; maintain version‑controlled documentation for opportunity tracking and Salesforce‑linked projects.
• Document engineer assignment workflows and skill matrix updates.
• Organize and archive project documentation in SharePoint or designated folders.
• Attend internal meetings to capture process updates and decisions; maintain hygiene of documentation library and records of all engagement using SharePoint, Teams, and Loop.
• Work with project managers, engineers, and presales to validate documentation accuracy.
• Design and maintain SharePoint websites for Technical Services (internal & external audience) with Logicalis APAC & Global references, ensuring contents are updated on a weekly basis.
• Assist in preparing decks and templates for kick‑off and technical presentation sessions.