- 50 BUKIT BATOK STREET 23 West Region (Singapore) Singapore

Working Location
Job Description
Responsibilities
· Provide first-line support to users for hardware, software, and networking issues.
· Install, configure, and maintain computer systems and networks.
· Troubleshoot system and network problems, diagnosing and resolving hardware/software faults.
· Perform routine maintenance and updates for Microsoft systems including Windows OS, Microsoft Teams, and Active Directory.
· Manage user accounts, group policies, and permissions within Microsoft environments.
· Administer and maintain the organization’s VoIP or phone system, including setup, troubleshooting, and vendor coordination.
· Configure, monitor, and maintain firewalls to ensure network security and performance.
· Set up and support new user accounts, email, and phone access.
· Maintain IT documentation, asset inventory, and support records.
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